This award is open to an individual with Front of House management responsibility ie: reception; reservation; cashier; concierge; doorman; luggage porter.

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This award is open to a team with front of house responsibility ie: reception; reservation; cashier; concierge; doorman; luggage porter.

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This award is open to teams who work in food and wine establishments within a hotel.

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This award is open to hotel restaurant managers working within a hotel environment and looking after a restaurant team.

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This award is open to all housekeepers who exemplify first-class cleanliness and hygiene in bedroom preparation in either an independent hotel or group hotel. They will manage a housekeeping team, and must be committed to the efficient running of the housekeeping department.

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This award will recognise the hotel that has taken the most innovative steps to neutralise its impact on the environment in the past 12 months. The award is open to any hotel, - independent or within a group, regardless of size. Entries can be for a single-unit business or for a group of units. Innovation will be manifested in such initiatives as implementing renewable energy sources; investing in new technology and equipment to minimise water and energy consumption; minimising the amount of waste sent to landfill through recycling initiatives, adopting more biodegradable products, liaising with suppliers to reduce packaging; adopting more energy efficient building designs; promoting seasonal, locally sourced produce to reduce food miles.

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This award will go to a human resources manager of any level, up to and including directorial level. Entries should explain the contribution the Human Resources Manager has made both to their own team and to the organisation as a whole.

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This award will go to a Human Resources team at a single hotel or group of hotels. Entries should explain the contribution the Human Resources team has made both to their own team and to the organisation as a whole.

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This award is open to food and beverage managers working in single unit hotels or chain outlets.

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This award goes to the conference and banqueting team within a hotel who can demonstrate a high standard of service at all times.

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This award goes to an individual managing a team of therapists and consultants in either an independent hotel or group hotel.

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This award is open to a chef running a hotel restaurant or banqueting operation with less than 250 covers in one sitting.

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This award is open to a chef running a hotel restaurant or banqueting operation for more than 250 covers in one sitting.

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There are no set criteria for this award, which is open to a person or a team, working in any sector of the hotel industry. Going the extra mile could involve anticipating guest needs, helping colleagues or supporting your local community.

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There are no formal criteria for this award. This award will go to someone who is likely to have enjoyed success over a prolonged period in the industry and could hail from any part of the hotel business. The winner will have made a significant contribution to the industry over and above their core business. They will command respect from their peers and colleagues alike.

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